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Ordermanagement (w/m/d)

Offenbach am Main, Germany

Job Type

full-time

Workspace

Hybrid

Tasks

  • Order processing of customer orders (both written and EDI)

  • Monitoring and coordinating schedules with warehouse and logistics partners

  • Main contact for delivery delays, quantity discrepancies, and other changes to an order

  • Handling complaints and issuing credit notes

  • Invoice creation

  • Monitoring the warehouse and merchandise management interface

  • Maintenance of customer master data

  • General administrative tasks

  • Quarterly reports

  • Customer sales notifications

Requirements

  • Completed commercial training with at least 3 years of professional experience

  • Strong understanding of business processes

  • Affinity for numbers

  • Excellent MS Office skills (especially Excel)

  • Customer orientation and ability to work in a team

  • Independent, results-driven, and customer-oriented working style is expected

  • Good English skills, both written and spoken

We offer

  • A varied role

  • Hybrid work model (2 days home office per week)

  • Excellent onboarding and training

  • A pleasant working atmosphere

  • Realistic and transparent targets

  • An open, collegial, and international team

  • Opportunities for personal and professional development in new business areas

About us

Professional management, expertise, and above-average commitment characterize our approach. SA.G Group GmbH is a dynamic company specializing in the development and distribution of successful brands in the fragrance and beauty segment. Our product range is represented by both leading market players and owner-managed retail businesses.

We offer you an interesting area of responsibility where you can contribute and take on responsibility, making a significant contribution to the company’s success. You can expect a small, dynamic, and motivated team with short decision-making processes.

Please send your complete application documents by email, including your earliest possible start date and salary expectations, to gottschalk@my-sag.de.

We also welcome applications from people with severe disabilities and those with equal status.

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